"My husband and I usually go to Harpoon Harry’s when we are in Pigeon Forge , and love it. But wow, has it ever changed. We understand short of employee’s, but this visit was terrible. We used to order the shrimp platter and that’s what we did. The waitress was absolutely rude. I changed from potato chips to garlic mashed potatoes, I was served plain mashed potatoes, she told me that was all they had and they would not make a special pot of potatoes for me. Ended up getting my garlic mashed potatoes, simple resolution would have been we may not have garlic mashed potatoes right now. Ordered a beer, it was delivered in a timely manner, but the next one was a long wait. She walked by and didn’t say anything so I reminded her nicely, she snapped at me that I need to be patient. If she had acknowledged that she was waiting on the bartender all would have been fine, she only had 4 tables and was setting up for a larger table. We felt ignored at this point. We were also shocked that the shrimp platter came with potato chips? Used to be French fries. Will not go back if wanted to be treated badly there’s another see food place that does that."
