"I frequently order from Ferrara’s and am always satisfied with their service. Last night, they went above and beyond with their customer service, which I truly appreciated. I placed a to-go order on my way home from Asheville, but got stuck in traffic due to an accident on I-40. I called them and they assured me they would hold my order. After 30 more minutes passed, they called to check on me and confirmed they would wait for me (even though it was close to closing time). When I finally arrived, I was warmly greeted with understanding for the situation and given a 20% discount and extra sauce since I would have to reheat my meal. Despite the delay, the food still tasted amazing and I left knowing that they truly care about their customers. Thank you! I will definitely be back soon."
