"While I'm empathetic towards restaurants and how it's difficult to find staffing, this restaurant only has one person working the whole restaurant greeting customers, seating, taking orders, cleaning the tables, and attending to the cash register. We walked in, and even after 5 minutes we were not acknowledged. Even after waiting, another customer walked in behind us, and they were tended to first. Some other customers left even before being tended to. As for the restaurant itself, it has an excellent food safety rating. The atmosphere itself is like a hole in the wall. So you're really coming here just to eat and go. It's really a place to go if you want a fast meal, but since they're understaffed, it's no longer a fast dining experience because of the wait to get seated. Now getting to the best part, the food. The restaurant only serves pho, so if you want appetizers or a more expansive menu, I would suggest going elsewhere. I ordered the Tai Chin Nam Gau Gan Sach, which is the pho with everything: eye round steak, well done flank, brisket, tendon, and tripe. The broth is mediocre, more on the sweet side. Eye round steak was a little dry."