"I ordered pizza to be delivered for my daughter's 6th birthday party at 1 pm. However, it was 30 minutes late and when I called the restaurant at 1:30, they were unsure where the delivery driver was. They informed me it would be delivered at 2 pm, an hour late. Since the kids were hungry, I decided to pick it up myself. Unfortunately, the pizza had been sitting in a warmer for 45 minutes and there was no offer of a refund, credit, or even an apology. It was a terrible experience and it really put a damper on my daughter's birthday celebration."
