"A year ago I would give 5 stars without hesitation. Today, I can only give 1 star. Each time we go it seems to get worse on many levels. Always told a certain time over the phone and then once arriving, having to wait an additional 10-15 minutes each time.Their prices have become ungodly expensive. Ordered a sub, one 10 cheese pizza, and two 12 specialty pizzas. $52 for threepizzas and a sub is ridiculous. Was told 20-30 minutes over the phone and waited 15 minutes after arriving at 30 minutes. One ofthe specialty pizzas I ordered was a buffalo chicken pizza and when I opened the box (at home , half of the pizza was nothingbut air bubbles in the dough. That should have been fixed before even making it to a box. I called and explained and asked howthey would fix it. The offered to remake if I came back to pick it up or give a credit. I asked that they remake it and deliverit since it was their mistake and they told me it would be over an hour. If you make a mistake, it should be first priority.especially when you're paying as much as you are for the little food you get. I was told they would credit the pizza of $18.10(for a 12 pizza!! . We'll see if the credit is there if and when I order again. Truly sad though because I enjoyed their food.I'll be ordering from Champs and driving further from now on because Michaels has lost me."
