"While I generally love Sweetgreen and its menu, this particular location consistently fails to have orders ready on time. I work just a few blocks away and frequently order pick-up through the Sweetgreen app. At every other location, my salad is always prepared by the estimated time shown in the app. However, this hasn't been the case here. This was the sixth time I picked up a salad at this spot, and each time my order was delayed. It's frustrating to wait an extra 15-20 minutes for lunch when you're counting on a quick meal. It would be much better if the app reflected the longer preparation times at this location and provided more accurate ETAs."
