Auntie Anne's - Menu

Extremely slow and little product ready to sell

I ordered online for delivery and when it was delivered it wasn't what I ordered. I tried 8 times calling and no one would answer the phone.

They rarely have half of the items on their menu available. If you only plan to offer the essentials, consider changing your menu to avoid wasting people's time. View menu

The person who served us today was incredible. I'm so grateful that there are still individuals like him around. I didn’t catch his name, but he was kind, cheerful, and truly brightened our day—just what we needed!

hello so if i where you i wouldn’t buy from auntie ann’s because the give trashy business and they can go to hell and they are really bad people and they poured boiling hot cheese in my eyes and i am currently in the hospital blind and my mother is writing this for me.

i was walking past auntie anne’s and wasn’t even planning on buying anything when a worker there (later found out was the manager katie) jedi jumped over the counter summer salted onto the mall floor and screamed in my face calling me words that aren’t even in my vocabulary. the vulgar language and disgusting attitude made me unable to ever consume a soft pretzel ever again. disappointed and very sad with this experience. View menu

Ordered a drink. The girl gave me something different from what I asked for and I said “no, I didn’t order that.” I then showed her on the menu a picture of what I ordered….she added whipped cream on the top of the wrong drink she attempted to give me and said “have a nice day” ? I wasn’t going to fight with her at that point….she obviously didn’t care or knew what she was doing ??‍ I just threw it out and went somewhere else

Rude employee, now I shouldn't ostracize a company because of one bad employee especially in the current workers market, but with an hour left in store hours we were told what was made is all that is left. My girlfriend has been craving pretzel dogs for at least a month and we were willing to wait for them to be made, but the employee refused to make them after several requests. I was willing demand her bosses phone number, but we ended up just leaving with mediocre pretzel bites that were luke warm. I hope management addresses this policy of refusing food with an hour left of business.

The service at this restaurant was frustratingly slow, and they ran out of pretzels during a busy period. I had a craving for pretzel bites, but was told it would take 25 to 30 minutes to make them. Meanwhile, I noticed they had some ready, but they couldn't sell them to me because they were reserved for another location. I asked for three salted pretzels, but could only get one. They had unsalted pretzels available, and when I inquired about getting them salted, the staff looked at me as if I had two heads. The prices are high, but the customer service leaves much to be desired. Additionally, one of the women working there had her hair hanging in front of her face, which could potentially c... View menu