Buffalo Wild Wings - Menu

12150 Jefferson Avenue, Newport News, 23602, United States Of America

🛍 Full, Casual, American, Sports

3.4 💬 318 Reviews

Phone: +17572493999,+17572492207

Address: 12150 Jefferson Avenue, Newport News, 23602, United States Of America

City: Newport News

Menu Dishes: 8

Reviews: 318

"I can’t rate the food because we never received any. 2 PM on a Sunday afternoon the restaurant wasn’t that busy but the wait staff seemed to be taken by surprise and overwhelmed by the amount of customers they had. While waiting at the entrance we noticed several tables that had no food and people seemed to be looking around for a server. The young lady at the door asked us and the group in front of us, how many in our party’s. She then stepped away to go speak to a young man, it was at least 10 minutes or more. The man may have been a manager but they seemed to be having a disagreement of sorts as they kept glancing over at the ever growing line out the door. The lady finally comes back towards us and says “Y’all are going to have to patient, there are just two of us working this section.” She steps away again and comes back with a piece of receipt paper and asks again how many in each party and is sure to repeat to every group that there is only two of them and it’s going to be a while. We were told 15 minutes after we had already been waiting for all that time. Then she walks away and begins to talk to that man again. After waiting another 20 minutes we walked out right after one of the previously seated groups left. They obviously need to hire more people and train existing staff about customer service. We would have waited if it didn’t seem that the staff wanted us to leave so badly. We will go back to the Williamsburg location as we have never had any problems like this at that location."

Full menu - 8 options

All prices are estimates on menu.

Salads

Chicken

Fries

Sandwiches

Boneless Wings

Small Plates

Jose Jose

Offensively overpriced for

Address

Show Map

Reviews

Briseyda
Briseyda

Such a disappointment wait there for 25 minutes nobody came to or table no even to take for drinks order we


Kit
Kit

Valerie is amazing! Always does whatever possible to make our visit memorable. The Pineapple Mojito is absolutely fantastic. They don't have sparkling water on the menu but the soda water from the bar tastes just as good.


andrew
andrew

I ordered over $70 worth of food and they forgot to give me my wings so I had to go back to get that. What's worse is when they gave me the wings they were thrown into the delivery bag so all the flavors were mixed together. Will never order from here again. View menu


Ryan
Ryan

I visited the restaurant around 1 PM with my wife and sister-in-law, and there were hardly any other customers present. We were seated but sat there for 15 minutes without being acknowledged by any of the waitstaff. After waiting an additional 5 minutes, we decided to leave.


Anthony
Anthony

I have been visiting this Buffalo Wild Wings for several years, but the service has steadily declined. During my last three visits, it took more than 20 minutes for my waiter or waitress to introduce themselves and take my drink order. Furthermore, they frequently mix up orders, either getting the wing flavors wrong or leaving the sauce off entirely and then offering it as a side! I just want them to get my order right.


Tyler
Tyler

All of the wings were cold. Our waitress was not attentive and unbusy. I was very disappointed in the service. Our appetizers came out with our food. We didn't have sliverware, she asked if we wanted appetizers and left before we had a chance to respond. She didn't offer refills we had to repeatedly ask. Valerie was her name. I hope she does better. This didn't make our experience great at all. Hopefully management see this. View menu


Josh
Josh

Buffalo Wild Wings, you had me excited for your lemon pepper wings! I ordered a 20-piece lemon pepper wings, cooked three times crispy. But what did I get? Only a 10-piece order! I had to call the restaurant to let them know about the mistake. They said I could come in to pick them up, so I got ready and headed over. However, when I arrived, I had to wait for them to cook the additional wings. They made it sound like everything would be ready when I got there, but I still had to wait for them to prepare the food. Buffalo Wild Wings really needs to pay more attention to orders!


Shanai
Shanai

so i had ordered a chicken sandwich with fries and i prefer a SIDE SALAD. so when we got to the side salad part, i said i wanted a cobb salad. she said ok what do u want on it and that was it. the bill come out and it said that the side salad that i ordered was 12.99!! so i asked why is it this price, and she said that a cobb isn’t a side salad. so what im trying to figure out is, why didnt. she either tell me that a cobb isn’t a side salad and its a separate thing OR i can only get the whatever side salad they had. i dont like how she didn’t communicate and explain to me, so that wouldn’t have happened. and besides who is eating a WHOLE salad, with a BIG chicken sandwich. i just need better...


Lisa
Lisa

I can’t rate the food because we never received any. 2 PM on a Sunday afternoon the restaurant wasn’t that busy but the wait staff seemed to be taken by surprise and overwhelmed by the amount of customers they had. While waiting at the entrance we noticed several tables that had no food and people seemed to be looking around for a server. The young lady at the door asked us and the group in front of us, how many in our party’s. She then stepped away to go speak to a young man, it was at least 10 minutes or more. The man may have been a manager but they seemed to be having a disagreement of sorts as they kept glancing over at the ever growing line out the door. The lady finally comes back tow... View menu

Newport News

Newport News

Newport News, part of Virginia’s Hampton Roads, offers Southern-style dining with seafood like crab cakes and oysters, along with country ham and colonial-inspired dishes.

Categories

  • Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
  • Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing. View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Sports Dive into our Sports category, featuring a variety of dishes inspired by classic stadium favorites. From hearty burgers to zesty wings, savor the vibrant flavors while catching your favorite game.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Television

Similar Restaurants