Charleys Philly Steaks

Inside By The Ghirardelli Shop, 849 E Commerce St Ste 147, 78205, San Antonio, US, United States

🛍 Meat, Steak, American, Fast Food

3.7 💬 671 Reviews
Charleys Philly Steaks

Phone: +12104449446

Address: Inside By The Ghirardelli Shop, 849 E Commerce St Ste 147, 78205, San Antonio, US, United States

City: San Antonio

Menu Dishes: 14

Reviews: 671

Website: https://charleys.com/

"My wife, son, and grandchildren traveled from North Dallas to San Antonio for the Tiger Rock National Competition. After a long day, we decided to try cheesesteaks from Charlie's. We ended up spending $81 and change for two kids' meals and three adult sandwich combos that were supposed to include chips and drinks. First, the fries in the kids' meals were cold, and the chicken strips were not fresh. The portion of fries was disappointingly small, barely enough to split between the two meals. Additionally, we did not receive the chips, which cost nearly $3 per bag, and our sandwich preferences were not followed—both my wife and I received our sandwiches without mayo, lettuce, ketchup, or tomatoes as we had requested. We placed our order through Uber Eats, and after trying to contact the restaurant at least seven times, we only got a recording asking us to leave a voicemail, which was full. My wife even attempted to drive to the location to sort out the order, only to realize it was in a mall up the street where parking was nonexistent. Unfortunately, our issues went unaddressed. While the sandwiches were tasty, I cannot justify returning to this establishment due to their poor customer service. It’s clear that being busy is not an excuse for such inadequate service. They need to do better!"

Full menu - 14 options

All prices are estimates on menu.

Sandwiches

Signature Philly Steak

Kids Meal

Fried Potatoes

Sushi Rolls

Poutine

Chicken Dishes

Burritos/Quesadillas Diy

Entrées

Dessert

Starters

Sampada Sampada

Omg! These philly steak subs Are bomb delicious!!!! You have got to try them! The fries are so crispy too???

Address

Show Map

Reviews

রিফাত
রিফাত

I'm from Philly so I told Charlie (San Antonio Tx) he had to past the testHe did good cheese steak, different but good


Cesar
Cesar

The Philly cheese steak sandwich is really good, I didn't like the fact that they charge 1 dollar for strawberry lemonade refill.


Sampada
Sampada

ordered the philly cheese steak and ultimate fries and it was delicious. it has supplied by uber eats and received it warm and fresh. I will definitely order again. View menu


Sophia
Sophia

My first Charley's original Philly cheesesteak, and it was super delicious! The service is great! The atmosphere could be a little cozier inside the Shops at RiverCenter Mall, downstairs in the food court. But other than that, it was an excellent experience.


Daniela
Daniela

I need to give these 5 stars to PAOLA. She is there every time I go. She is always multitasking pushing the other employees to work. She keeps the place clean the food fresh. She is always on top of each customers needs. Hard to find people with customer service like hers these days. Thank you PAOLA!


اندرو
اندرو

Today was my first time eating from here (we ordered delivery) and the philly cheese steak was on point. We really liked the philly and definitely recommend. But I had to take away a star because I ordered an order of fries and got like 10 fries. So kind of skimpy on the fries that’s the only downside. View menu


Alexandra
Alexandra

I see the fries, I order them, because they sound nice and I don’t know if you guys were just too sleepy or something but my bacon was cold like very cold and so was my cheese… if anything probably the fries alone would have tasted ok. Everything else was bad, and bad service. MY LEMONADE WAS FROZEN COLD LIKE FROZEN STONE?!?!? -1/10


Deborah
Deborah

Worst customer service experience I've ever had, waited at counter for at least 5 minutes before being greeted by one of the 3 over excessive and unnecessary staff on board.Tried explaining I would like a sandwich with just sauce meat and cheese and was treated in a rude and in welcoming manner for not understanding the menu.If I did not have my spouse there to take over and place the order for me my money would have been spent elsewhere!


Stephanie
Stephanie

My wife, son, and grandchildren traveled from North Dallas to San Antonio for the Tiger Rock National Competition. After a long day, we decided to try cheesesteaks from Charlie's. We ended up spending $81 and change for two kids' meals and three adult sandwich combos that were supposed to include chips and drinks. First, the fries in the kids' meals were cold, and the chicken strips were not fresh. The portion of fries was disappointingly small, barely enough to split between the two meals. Additionally, we did not receive the chips, which cost nearly $3 per bag, and our sandwich preferences were not followed—both my wife and I received our sandwiches without mayo, lettuce, ketchup, or tom... View menu

San Antonio

San Antonio

San Antonio blends cultural influences in its cuisine, offering staples like breakfast tacos, savory barbacoa, and the beloved puffy tacos, reflecting its strong Tex-Mex roots.

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Visa Card

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