Church's Chicken - Menu

720 Grand Avenue Phoenix, AZ 85007, United States

🛍 Coffee, Chicken, Desserts, American

3 💬 2042 Reviews
Church's Chicken

Phone: +16022582267

Address: 720 Grand Avenue Phoenix, AZ 85007, United States

City: Phoenix

Menu Dishes: 27

Reviews: 2042

Website: http://www.churchs.com/

"The girl at the window was quite rude. She handed me my food and just walked away, leaving the drive-thru window open. It felt as if I was inconveniencing her. There was a noticeable lack of customer service. I understand it's a rough area, but come on! This isn't the first time I've had a negative experience here, and I definitely won't be returning to this location or any other Church's. This is the second time in a row that it's made me feel unwell."

Maria Maria

First person that took our order wasn't very nice but once the second person was very nice and helpful!

Address

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Reviews

Alan
Alan

The staff was incredibly nice and patient while we were trying to decide on our options, as we don't visit this place often. They also served our food quickly!


steven
steven

I ordered the fish, and honestly, the breading was thicker than the fish itself. You can't really see it in the photos, but the place was absolutely filthy—it's clear that years of grime have built up. Some of that dirt likely has a story dating back to the 1950s!


Cem
Cem

Every time I visit this restaurant, they tell me there's a 20-minute wait, yet they never seem to have anything ready. The customer service is consistently poor. They really should consider closing this place down. I always end up having to go somewhere else. Food: 1/5. View menu


Bryson
Bryson

Every single time I come to this location they always say 20min wait on chicken they never have anything ready ever.. Idk why they even have this location open. Worst customer service ever. They need to seriously just shut this place down. I always have to go to another location


Soqueara
Soqueara

Missing food from order extremely RUDE manager assumed I was lying tried to tell me that they closed at 7pm when I was clearly in the drive through around 7:55 8pm alo g with other cars..please double check your order if going there and be careful because the manager will assume your lying if you order is incomplete .


Bartholome
Bartholome

Fried chicken has no taste but was hot had to put a lot of hot sauce. Mac and cheese hot and fresh but have had better. They forgot our biscuits in the family meal super annoying. Mash potatoes and gravy hot and fresh but no taste. USE SEASONING! Okra was the best thing but had to dump it in obnoxious amount of ranch. View menu


Tamia
Tamia

Super effective staff. Apologetic it something is still being made and tell you what you're waiting for in your order. Customer service rocks drive thru has quick service to order.Thank you for the extra food! Will be returning in the future!! They know how to expedite food fast and effectively.Thank you Churches Chicken


Stella
Stella

Super effective staff. Apologetic it something is still being made and tell you what you're waiting for in your order. Customer service rocks drive thru has quick service to order. Thank you for the extra food! Will be returning in the future!! They know how to expedite food fast and effectively. Thank you Churches Chicken


MeMyselfAndI
MeMyselfAndI

The girl at the window was quite rude. She handed me my food and just walked away, leaving the drive-thru window open. It felt as if I was inconveniencing her. There was a noticeable lack of customer service. I understand it's a rough area, but come on! This isn't the first time I've had a negative experience here, and I definitely won't be returning to this location or any other Church's. This is the second time in a row that it's made me feel unwell. View menu

Categories

  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate. View menu
  • Desserts Delight in our selection of indulgent desserts, from luscious chocolate creations to delicate fruit-infused treats, each crafted to end your meal on a sweet note and leave your taste buds craving for more.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Takeout
  • Catering
  • menu
  • Delivery
  • menu
  • Accepts Credit Cards

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