Firehouse Subs - Knoxville (menu)

Phone: +18655312303

Address: 8901 Town And Country Cir, Knoxville, TN 37923, United States

Menu Dishes: 25

Reviews: 153

"Firstly, I wasn’t greeted with the usual "Welcome to Firehouse" that I’ve come to expect at other locations. Secondly, they completely ignored me while I waited to place my order, despite being the only customer there. It was only after I had been waiting for a while that they finally acknowledged me and apologized, but their apology felt insincere. Additionally, I found their behavior unprofessional; they were making immature jokes loudly while preparing my sandwich. When my name was called for my order, I thanked them, but unfortunately, I received no response. I don’t frequently write reviews, but I felt it was necessary to share my experience. I hope the staff can learn some basic customer service skills and show a little more courtesy. To top it off, I also found a hair in my sandwich."

Full menu - 25 options

All prices are estimates on menu.

Hot Specialty Subs

Kids&Amp;Apos; Combos

Dessert

Build Your Own Sub

Salads

Tuna Salad

A refreshing blend of tuna, crisp lettuce, cherry tomatoes, cucumbers, and a light lemon vinaigrette.

Chefs Salad

Fresh mixed greens topped with turkey, ham, cheese, hard-boiled eggs, and garden vegetables.

Sandwiches

Pastrami Sandwich

A savory sandwich with tender, spiced pastrami slices, served on fresh rye bread with mustard and pickles.

Medium Specialty Subs

Fully Involved

Hot Subs

Medium Sub Add-Ons

Cold Subs

Make Any Sub A Large

Make It A Double

Kaitlin

★ ★ ★ ★ ★

Great service, great attitudes. Love this location!

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Reviews

Julie

★

Meatball sub combo= $22 without an “ expected” tip. Just to expensive!

Michael

★ ★ ★ ★

They make a tasty sandwich. I like the Engineer and my wife likes Club on a Sub. The ham cheese and meatball is good

PAC

★

The staff were somewhat rude and seemed unfamiliar with serving people of color. I won't be returning. I tried to support the firefighters and first responders, but honestly, I don't understand the hype—it's not all that great. View menu

★ ★ ★ ★

I had a worker named Shane mess up my order. I ordered chips and salsa and received chips with ketchup. Consider my disappointment immeasurable. Management needs to make sure its employees are trained and equipped with the tools to better server their customers.

David

★ ★ ★

WARNING! The sweet and spicy sub is EXTREMELY SPICY. There is absolutely nothing sweet about it whatsoever. I’m able to eat Buffalo spice no problem and I couldn’t even take a whole bite of this. So unless you are used to eating fricking ghost peppers, do NOT order this thinking it’s going to be sweet and spicy because it’s not. It’s not even enjoyable. That’s my only complaint. Everything else here is awesome.

Jon

★

I have allergies to tomatoes and onions, and I thought the Uber Eats app allowed me to customize my toppings. Can't you read orders?!? I specified NO ONIONS and NO TOMATOES, but guess what was on both of my sandwiches?!? When I called, someone named Evan or Devon told me that the order came through as (2) Hook Ladders with everything included. I'm really glad I checked, because it could have turned out badly for me. You've lost a customer! View menu

Michelle

★

I called today at 4:25 first off the person who answered just answered hello. He didn't say firehouse subs or anything else. I had to ask if it was firehouse. He said yes on cedar bluff. I asked if the were open because I'm the app it said closed. He said yes sir (I I'm a woman and you can tell that) I said ok thanks. 10 mins later we show up at the store, people inside but a note on the door that said closing at 4 pm. If they would have just said that on the phone it would have saved me a trip. Bad bad bad customer service!

Scruffy

★

The cleanliness is why 1 star. Love firehouse but this single time makes me never want to go back to this one. I watched an employee take trash out through the front door and throw the bags on the curb, go back in blow his nose right behind a worker making a sandwich facing her and the food, doesn’t wash his hands and grabs something from the food line and puts it in his mouth.I know what goes on in kitchen’s cause i have worked a few. But thats just nasty. I hope he washed his hands before making sandwiches.For firehouse: I wrote this review on 1/10/2024 around 1:50pm about 5-10 minutes after the incident if you'd like to check the cameras so this can be addressed.

Tiffany

★ ★

Firstly, I wasn’t greeted with the usual "Welcome to Firehouse" that I’ve come to expect at other locations. Secondly, they completely ignored me while I waited to place my order, despite being the only customer there. It was only after I had been waiting for a while that they finally acknowledged me and apologized, but their apology felt insincere. Additionally, I found their behavior unprofessional; they were making immature jokes loudly while preparing my sandwich. When my name was called for my order, I thanked them, but unfortunately, I received no response. I don’t frequently write reviews, but I felt it was necessary to share my experience. I hope the staff can learn some basic cu... View menu

Knoxville

Knoxville offers Southern hospitality with a vibrant arts scene, outdoor adventures in the Great Smoky Mountains, and classic Southern cuisine like barbecue, cornbread, and fried chicken.

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Firehouse Subs - Menu