Firehouse Subs - Menu

I like Firehouse sandwiches. I like to be able to order my meal my way.

I had to wait 40 minutes for a sub, and I won't be returning. The staff moved extremely slowly, and the restaurant wasn't even that busy. Additionally, it was not clean.

These guys make one of the best subs out there. What I enjoy about this Firehouse is the customer service they demonstrate. They treat you like a human being and want to be helpful. Really friendly and genuine team. View menu

Update: A couple of months later, I decided to give it another shot, but I faced the same problem. I was informed that ordering through the kiosk is the only option at this location. I'm changing my review to one star and choosing to boycott this place.

I made a special trip to Firehouse, only to find that they didn't have any gluten-free bread available. This has been happening quite frequently lately. They offer the best gluten-free bread (when they actually have it). As someone with celiac disease, my options are limited, so it's disappointing to see this one unavailable.

It took over 35 minutes to get our food. The service was incredibly slow and it appeared the employees were having an issue of working together. Tables were dirty with food crumbs and other trash while other tables had boxes stored on them from the truck being delivered. Broken down boxes littered the back of the store making those tables unusable. Food was mediocre at best. Made very sloppy, not made as requested and the hot sandwich was cold. Customers who came in after us were told it would be 50-60 minute wait for food. View menu

It's pretty tough to beat a good Firehouse Sub. This location was pretty empty on a Saturday night but still took about 10 minutes to get our 2 small sandwiches to us. Not the end of the world, but certainly not ideal. Friendly staff and a nice plus is the outdoor seating available in front. My wife and I both opted for a small sub tonight and with water to drink, the total came out to just over $11. We also used Bite Squad recently to order from this location and our sandwiches arrived just as requested. Definitely worth stopping in for, especially if you enjoy hot, steamy subs. So good!

I had a free Medium sub as a birthday offer and wow was it great. If you sign up for their rewards, they give you a free medium sub in your birthday (expires 5 days after) and of course I had to try it out. The engineer sub had all the typical sub toppings (lettuce, mayo, some cold cuts) but also had sautéed mushrooms that were delicious and honestly surprised me. The whole grain bread was also great and everything tasted pretty fresh. It did not taste like something they microwaved in the back which seems to be more common these days. Food overall was great! Staff was also super nice and I definitely recommend firehouse subs and especially the engineer sub!

Normally, this is a safe bet but it has gone downhill as of late. The average wait between 11am and 12 noon has been 20-30 minutes, when things aren't busy. The staff don't communicate any delays, and orders can come out somewhat randomly. Which, further causes confusion/concern for those who have been waiting. The most recent visit, which will be my last for some time, saw a 25 minute wait with low traffic at 11:33pm. When my order was ready, it was met with a half-hearted name call and back turn. The sandwich meat was overcooked and the bread was sticky on the outside (not sure why, didn't eat it) and soggy on the inside. For the prices they charge, it's not worth it at all. View menu