Gigi Cupcakes - Menu

Tough. Dry. Stale. Tasteless. I really wish I could get my $20 back. The pink takeout bag is adorable, which is why I'm giving it a two-star rating.

My review of Gigi's is consistent with those filed by many other folks in terms of personal experience. I've found Gigi's cupcakes typically stale, salty and excessively sugary. Hence, I do not feel their cupcakes are of premium quality and one would do better buying cupcakes from H-E-B; just saying....

Very disappointing the last 2 times, the cupcakes are very stale! We used to come here often, the cupcake flavors were good and they always tasted fresh. Not sure what is going on lately, but it's not what it used to be. I might give them one last chance, but there are too many other choices to keep wasting money in stale cupcakes. View menu

Poor and non-existent customer service. Just left, and no other customers in the location. I walked in and asked about process to make a custom order: a cake and large quantity cupcake order for a corporate event: holiday party and a 25th anniversary celebration. The response was disinterest and rude. Gladly walked out and went a mile down the road and placed an order with Cupcake Cowgirls.

My team and I have enjoyed Gigi's for the past year. The cupcakes are amazing. I love that the menu changes with the season. I'm part of their rewards program, which I wish was managed better. I get free offers through my email, but local store will not honor them because it's not connected to my phone#. Another customer behind me had the same issue. I sent a complaint to the corporate email but no response. As you can see, it hasn't stopped me from going.

*UPDATE* These cupcakes are still the bomb 02.25.14 Oh and shoutout to Suzy in Gigi 's review section...I see u girl...u better promote your business! She don 't like it, but she went back numerous times If you like cupcakes and are in the area, this is the place that you want to visit. So far I tried two cupcakes Wedding Cake and Merry Margarita. They were very moist and delicious...a lot of icing, but I 'm not complaining lol! Anywho, I suggest ordering online if there is a particular one that you want because they sell out fast. I wanted to try the Red Velvet, but they were out : Overall this is a good cupcake spot...a little pricey, but very worth it. Definitely DONT go to Susie Bees off... View menu

When we entered, there were no other customers, and the selection of flavors was quite limited. We decided to try the cake balls, the strawberry shortcake cupcake, and the wedding cake cupcake. The cake balls, also known as cake pops, were just okay—nothing special and a lot denser than ones I’ve had elsewhere. The strawberry shortcake cupcake was absurdly sweet. The frosting-to-cake ratio was laughable: 75% frosting to just 25% cake. To top it off, the cake itself was quite dry. The wedding cake cupcake was no better, with the same problematic ratio and overwhelming sweetness. I took one bite and ended up tossing the rest. At around $2 for the cake balls and $3.50 for the cupcakes, I fe...

I moved to Houston from Nashville and was so excited to see a Gigi's here in Cypress. They are notorious for heaps of delicious icing and unique flavors. One that was different about my lack-luster experience at the Cypress location was that they keep cupcakes that don't sell overnight and then sell them the next day. YUCK. This may explain why the cupcakes were very dry despite the yummy icing. At $3.50 a pop, I expect the whole cupcake to be amazing, not just the icing. The $35.00 worth of cupcakes were a let down. The icing was the only reason I even gave the two stars I did. My advice would be to give away the extras at the end of the day and get out of that bad habit of not serving fres...

Ellen, the friendly and knowledgeable lady at the counter, was a delight. She was ready to provide thorough details about every cupcake I asked about. I mentioned it was my first visit and asked for her top recommendations. She suggested the wedding cake cupcake—which I ended up choosing. They also had a sample of strawberry shortcake available, and after tasting it, I was impressed by how moist and delicate it was. It definitely heightened my anticipation for my own selection. Ellen explained how cupcakes travel best, but I gave her that "no way" look and said my cupcake wasn't making it home with me—I had to enjoy it right then and there at one of their two outdoor tables (sadly, there's... View menu