Phone: +14437808888
Address: 7645 Arundel Mills Blvd, Hanover, MD 21076, United States
City: Hanover
Menu Dishes: 9
Reviews: 793
Website: https://gongchaarundelmills.com/
"Management was very rude to employees, spoiling my experience. I recently came here while visiting family in Towson. I ordered the milk tea with pearl and the employee taking my order was fantastic. Very knowledgeable and kind great customer service! The reason for my poor review is because I take issue with the manager who has orange hair. While I was waiting for my drink to come, I overhead the orange haired manager being very demeaning to the younger employees. She also raised her voice at the employees and was very impatient towards them. I felt so disturbed. I felt disgusted that an older woman would treat her juniors like this. My observed interaction of the manager and the employees demonstrates that that she lacks empathy. The poor employees were clearly overworked and underpaid I want to support businesses that care about the wellbeing of their employees. I could not even enjoy my drink, as the manager's attitude tainted my experience. Please support independent bubble tea shops instead! Price per person: $1–10"
All prices are estimates on menu.