Gong Cha - Menu

7645 Arundel Mills Blvd, Hanover, MD 21076, United States

🛍 Tea, Pizza, Catering, Coffee & Tea

4.6 💬 793 Reviews

Phone: +14437808888

Address: 7645 Arundel Mills Blvd, Hanover, MD 21076, United States

City: Hanover

Menu Dishes: 9

Reviews: 793

Website: https://gongchaarundelmills.com/

"Management was very rude to employees, spoiling my experience. I recently came here while visiting family in Towson. I ordered the milk tea with pearl and the employee taking my order was fantastic. Very knowledgeable and kind great customer service! The reason for my poor review is because I take issue with the manager who has orange hair. While I was waiting for my drink to come, I overhead the orange haired manager being very demeaning to the younger employees. She also raised her voice at the employees and was very impatient towards them. I felt so disturbed. I felt disgusted that an older woman would treat her juniors like this. My observed interaction of the manager and the employees demonstrates that that she lacks empathy. The poor employees were clearly overworked and underpaid I want to support businesses that care about the wellbeing of their employees. I could not even enjoy my drink, as the manager's attitude tainted my experience. Please support independent bubble tea shops instead! Price per person: $1–10"

Full menu - 9 options

All prices are estimates on menu.

Dessert

Thai

A La Carte Coffee Series (Iced Drink)

Brewed Tea Series

Milk Foam Series

AB AB

Fantastic drinks and a lovely atmosphere! Plus, they offer board games!

Address

Show Map

Reviews

Casey
Casey

We had the coconut milk tea and the star berry matcha latte. They were delicious! Our cashier Cathy was super nice!


Phong
Phong

We order from here a lot. The drinks are good and so are their waffles. The staff is friendly, especially the owner. Will continue to support.


Joseph
Joseph

I was just there today. Both me and my coo worker got the double coconut and the manager was so kind and gave us top notch customer service! Thank you for being so sweet! View menu


Tim
Tim

The moment you step into the restaurant, it’s incredibly beautiful! The aroma is always delightful. They offer a fantastic selection of delicious drinks. I highly recommend this place!


Courtney
Courtney

Cute bubble tea store with fun decor, table games, and mini crane games. Many different types of beverages to choose from. After talking with the staff (who are very knowledgeable and friendly), I chose a Matcha latte milk tea with boba -very tasty!


Elizabeth
Elizabeth

Great location and wonderful drinks. Really want to shout out Anthony. He was very attentive and engaging with all the customers. I watched as he took several kids orders and showed each of them the direct attention and respect as a regular adult would recieve.I was still at a table when he got out from behind the counter and went to join a table. The group appeared to be studying. Just really impressed with his drive. View menu


Jenn
Jenn

My favorite bubble tea spot! I always order their Dirty Brown Sugar Milk Tea with extra boba milk foam. I typically place an order at least once or twice a week through their mobile app, where I earn points because I love GongCha and seek it out wherever I am. This place is fantastic since they're open until 10 or 11 PM! It's not far from my house, and they provide excellent customer service, always preparing my order perfectly and promptly.


Generic
Generic

We've been to some of their other locations, and this by far is the best experience we've had in ANY boba tea location EVER. Why? Anthony, he, not only was SUPER friendly, he UNDERSTANDS ENGLISH. He didn't seem bothered to explain what the different drinks involved. It was actually a pleasure making an order, and we ended up ordering more than we usually would. Often, we get blank stares, unintelligible replies or rude looks, and then they ignore us and start speaking a different language. Most times, I order in fear and just accept whatever comes out, even if it means I have to throw it out so as not to go thru the process over again. So, thank you for the great service and the amazing drin...


Victoria
Victoria

Management was very rude to employees, spoiling my experience. I recently came here while visiting family in Towson. I ordered the milk tea with pearl and the employee taking my order was fantastic. Very knowledgeable and kind great customer service! The reason for my poor review is because I take issue with the manager who has orange hair. While I was waiting for my drink to come, I overhead the orange haired manager being very demeaning to the younger employees. She also raised her voice at the employees and was very impatient towards them. I felt so disturbed. I felt disgusted that an older woman would treat her juniors like this. My observed interaction of the manager and the employees d... View menu

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Catering Catering services offering a diverse range of delicious and beautifully presented dishes, perfect for any event or gathering. Our menu combines creativity with quality ingredients to delight your guests.
  • Coffee & Tea A selection of freshly brewed coffees, expertly crafted to awaken your senses, featuring rich flavors and aromatic blends for a perfect start to your day or a delightful afternoon pick-me-up.

Amenities

  • Wifi
  • Takeout
  • menu
  • Dine In
  • menu
  • Delivery

Similar Restaurants