Phone: +16172088561
Address: 154 Harvard Avenue, 02134, Allston, United States
City: Allston
Menu Dishes: 18
Reviews: 1386
Website: http://www.gongchausa.com/
"Seriously, if you want bubble tea, seek elsewhere. Terrible customer service. This evening I walked in to order, a girl with brown yellowish hair at the front desk really shocked me with her blatantly bad attitude. She rolled her eyes at me when I asked if she could repeat her words, because the mic she was wearing was not very clear in a loud place. After the order, she just nodded at me to take the receipt myself. Excuse me? The receipt is on the other side of the glass pane way closer to her. And they missed the pearls(bubble) in one of the drinks I ordered. I don?t get it is it how business is operating right now? It?s such a bad representation of the bubble tea community. Please train your employees properly if you actually care about your business."
Full menu - 18 options
All prices are estimates on menu.
Dirty Brown Sugar Series
Dessert
Oreo Series
Milk Foam Series
Soups
Picked For You
Yogurt Series
Yakult And Yogurt
Bar
Popular Dishes
Brewed Tea Series
Coffee Series
Eighty Degree Series
Pack
The bubble tea here is of excellent quality. You won't be disappointed with the flavor!
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Reviews
Maria
My favorite drink is the passion fruit green tea. The customer service is excellent, and I highly recommend this place for any beverages.
Amy
The milk powder used was not very appealing. The fruit tea lacked any real fruit flavor. The bubbles were decent, but there was way too much ice in the drink; I ordered less ice, yet half the cup was still filled with it.
pranitha
The taro bubble tea was decent, but it was overly sweet, and I could taste the brown sugar crystals while drinking it. The mochinut, on the other hand, was quite good. However, I found the person serving the mochinut to be unprofessional. View menu
Hyewon
It didn’t took much long for me to order. Staffs are alright.But I ordered Taro Slush but there was a weird blue thingy inside my drink and there are so many chuck of ice cubes in the slush, which should be blended. Some of the bobas were also too dry to chew as well
Sue
I wouldn't recommend the taro milk slush—it's mostly just crushed ice, and I could hardly taste anything else in the drink. Also, be cautious with the biodegradable straws; they were quite fragile and broke easily. I ended up going through two straws before I had to use one from a competitor.
Stacy
If it were possible to give zero stars, I absolutely would. The customer service was horrendous. My drink had a strange taste, and when I mentioned it to the staff and requested a replacement, I was met with attitude. Additionally, the drinks are overpriced to begin with. Overall, a very disappointing experience. View menu
Jessica
I went in to order just jasmine green tea. They told me they don?t have it. Told me they have ?plain green tea? so I got a green tea with 30% sweet and light ice. Paid for my drink and got the drink and they ended up ordering for me milk green tea filled halfway with ice instead of light ice. I was the only customer there at the time and they were able to mess it up completely.. had to drink the drink I got ASAP before all the ice watered it down.
Zhitong
First of all make sure you ask for 30 50% sugar on any standard drink. I've been frequenting Gong cha for quite some time now, and it has pretty good drinks. It will get crowded around the evening because of the mochi nuts store inside as well. They have great milk tea and their bubbles are always soft and chewy; however, the default to an excessive amount of sugar so make sure you ask for 30% or 50%. Most of the staff members there are foreign (mostly international students), so it may be hard communicating but they always get the order correct. No complaints here.
Joy
Seriously, if you want bubble tea, seek elsewhere. Terrible customer service. This evening I walked in to order, a girl with brown yellowish hair at the front desk really shocked me with her blatantly bad attitude. She rolled her eyes at me when I asked if she could repeat her words, because the mic she was wearing was not very clear in a loud place. After the order, she just nodded at me to take the receipt myself. Excuse me? The receipt is on the other side of the glass pane way closer to her. And they missed the pearls(bubble) in one of the drinks I ordered. I don?t get it is it how business is operating right now? It?s such a bad representation of the bubble tea community. Please train y... View menu
Categories
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Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
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Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
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Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.
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Asiatic
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