Phone: +18056421959
Address: 3301 E Main St Ste 1511#1511, 93003, Ventura, United States
City: Ventura
Menu Dishes: 35
Reviews: 1855
Website: http://www.redrobin.com/
"We used to love Red Robin. Recently the service, cleanliness and quality of food has become so poor. Tonight a friend and I decided to try. To begin there was only one waitress serving the entire restaurant during dinner hour. This is really unfair toher and customers as one person shouldn?t have the responsibility of serving that many people at once. So my review is not areflection on her performance. My friend and I ordered completely different burgers. She had the Mad Love and I had CaliforniaChicken. We both added ranch to ours and after a bite said our burgers tasted like blue cheese. We thought maybe the dressingwas wrong, but trying it separately confirmed that was ranch. Then we thought maybe they accidentally used blue cheese insteadof mayonnaise. Neither of us like blue cheese but didn?t think it would be harmful. We ate as much as we could but couldn?tstomach to finish the meal. The waitress was so busy we didn?t want to have to send it back for new burgers. At this point myfriend decided to try just the cheese and realized that is what tasted horrible. I tried mine and it was the same. Both of ourburgers had provolone on them. We had ordered other food to go and when the waitress came back we told her what we had found andshe apologized and said she would speak to a manager. Another long while went by and the manager came to speak to us and askedwhat was wrong. I explained the scenario and he said ?So you got the wrong cheese?? And I said ?No? this cheese is bad!? And hesaid well the cheese comes straight out of the packet and there were no other issues.? He didn?t attempt to smell the meal orcheck the cheese in the kitchen. Then said ?Well what do you want me to do? Do you want me to remove these from your bill or youwant new ones? it?s seems as though you?ve eaten most of it already.? I just said ?no we do not want more food at this point?(we were there well over an hour) so he took the plates and said he would remove them from our bill"
All prices are estimates on menu.
Ventura, California offers stunning beaches and a relaxed vibe. Typical eats include fresh seafood, fish tacos, and locally sourced produce highlighting California's culinary scene.