Phone: +13012713252
Address: 203 Frederick Road, Thurmont, 21788, United States Of America
City: Thurmont
Menu Dishes: 15
Reviews: 4211
"Upon walking in the atmosphere, it was a bit hostile. The manager was openly and loudly belittling one of the employees in front of us and other customers. She said they were too short staffed for him to be standing there. The problem was we were there to start our order but had to wait for her to finish being nasty. But Jacob was great, friendly, and helpful. The tables were clean, but I could not get it out of my head how horribly Jacob was treated by the manager. And we watched as he continued to be sweet and smiling at each customer. Later, I needed to go up there to get a knife for my jelly and another nice employee attempt to help, but I asked to speak with Jacob. After he gave me the knife, I told him he was doing great and not to let her bring him down. She glared at me as I ate, and she then stood there and did nothing. That was what she yelled at him for doing, and now she did it. That manager, Christina Hill, per the sign, was the one that made this a less than ideal experience. I have enclosed a photo. I attempted to let Roy Rogers Corp know, and they thanked me for hearing of our Positive experience, seriously?!?"
All prices are estimates on menu.