Phone: +17403769245
Address: 301 Gilman Ave, 45750, Marietta, United States
City: Marietta
Menu Dishes: 21
Reviews: 3161
"Made reservations. No table available when we arrived. Sat at the bar. They asked us what we wanted to drink. We sampled a beer then ordered beers. We requested water twice and never received it. We requested a menu twice. Other couples sat beside us and received menus immediately and water. My wife and I looked at each other in disbelief. Felt invisible. Finally stopped the lead bartender and requested an appetizer. I finished my beer and sat there for about 10 minutes. Neither asked if I wanted another beer. The couple to our right had their dinner before we had our appetizer and were finishing their dinner right when the lead bartender (after 45 minutes) asked if we wanted dinner. So, I stated to provide the bill. I further stated we came for dinner but didn’t want to have dinner with the second set of couples that came in after us also. He said he was waiting on us to finish our appetizer. He knows that is not right. Especially after 45 minutes. He said “I’m sorry” in a monotone voice so I repeated myself thinking he didn’t hear me. He said it the exact same way the next time so I realized he heard me but was not sincere. Not sure what we did wrong, so please let us know after you read this. Honestly, I thought we were on some hidden camera show on how long a customer would sit their while not being taken care of. We were respectful while voicing what had occurred. So, we went to the House of Wines for dinner, walked in they asked how we were and indicated what had just happened and they said to sit down and they would take care of us. We love Spagna’s and are frequent customers but now will take our money elsewhere."
All prices are estimates on menu.