Williams Chicken - Menu

The customer service here is nice and you get fresh hot food all the time. Thank you so much!!!!

During my initial visit to this establishment, I experienced prompt service, and the food was served hot. I've always appreciated Williams Chicken. Food rating: 5/5.

They make the delivery drivers fill out the drink. It's not only their job but also it's illegal to make delivery drivers fill out drinks for safety purposes.Service: 1/5 View menu

As a restaurateur, I often visit local restaurants, especially those run by minority and franchise owners. Unfortunately, I won't be coming back to this place due to the poor customer service. The owner or manager was rude and dismissive while I was placing my order, which made me feel unappreciated as a customer. Thank you for the disappointing experience.

As a restauranteur I often visit local spots, especially minority business owners/franchise owners. However I will not return to this particular place because the customer service is lacking. The owner/manger was rude and very short with me as I placed my order. I'm just one Customer and he made me feel like my business was not welcome and/or not needed. Thanks for the bad experience.

Poor service. Can’t even review the chicken because twice we have gone to the drive thur and no one ever comes on. Even both times we pulled up to the window and the person inside clearly saw us there and still didn’t come to the window. We even honked the horn to get her attention and still ignored us. I’f you only offer inside service you need to state that instead of acting like we are not there. Very rude and I’m sure not going to waste my time going inside to spend my money when you can’t even offer the basic customer service! Trash location! View menu

My favorite local chicken sandwich spot closed down, so my partner and I gave Williams a try. I got a sandwich and my partner got a 3 pc dark. Our chicken was cooked fresh right when we ordered. The breading on my sandwich was well seasoned, the bun wasnicely toasted, and they were generous with the pickles and fries. The chicken was, as chicken breast tends to be, a little bitdry, but nothing a little sauce couldn't fix. My partner's dark meat chicken was moist and the breading had a good crunch. Iwill eat here again next time I'm craving a chicken sandwich.

I had an unsatisfactory experience at this restaurant, which I initially wanted to avoid as I preferred another location. However, my mother insisted on stopping here since it was more convenient. A young gentleman served my mom and was polite and respectful. When she requested that he wear gloves while handling her food, he complied without hesitation. Unfortunately, the situation deteriorated when the cashier from the gas station walked behind the food counter. He handled the cutting board, touched the counter, and retrieved lettuce from the refrigerator without washing his hands. Then, an older gentleman came in and sprinkled seasoning on my mom's food without washing his hands either. I...

Response to owner at the end.Rude and Unclean workers.I wanted to go to a different location, but my mom wanted to stop at this location because it was closer.A younger gentleman waited on my mom. When asked to put on gloves before handling her food, he complied, plus he was nice and respectful.Then the gas/store cashier, walked behind the food counter, touched the cutting board, the counter, and took lettuce from the refrigerator without washing his hands.And then the older guy comes in, grab the seasoning and sprinkle my mom’s food without washing his hands. After I brought it to his attention, it all went downhill from there.Because he only sprinkled it and did not touch the container it... View menu