Arcade
Theo's Family

Theo's Family

563 Main St, Arcade I-14009-1040, United States

Cafés • Seafood • Mexican • Asiatic


"This place was decent as far as seating for our large group after a family Xmas train ride and there was a bonus.... we got to see the Christmas tractor parade that we had no idea was going to be there. But to get actual food forget about it..... We called at 11am to let them know we have a group of 12 coming to eat at 5:30pm. They seated us right away in a private back room so that was promising.... They were out of every appetizer and most entrees. I tried to order 4 different things and they were out, other people in my group had the same issue. We were all starved and asked if all 3 tables could have loaded fries for an app. Well those didn 't come out till the end and it was only a handful of fries with 4 chunks of cut up bacon and a tiny dusting of cheddar cheese that didn 't even melt because the fries were cold and soggy. They were the opposite of loaded. We ordered our food at 5:40pm and it didn 't come out until 7:30pm..... Our waitress disappeared and never came back to update us on order status or what was going on. My 8 year old went up to the counter at 6:30pm to ask when can we eat.. he was so hungry he felt sick. There was no other patrons in the restaurant! So we have no idea why it took all those hours to make food. I would never come back here again. We not only waited forever to get **** food, poorly made, cold food but we had an hour drive home! We all joked that they probably were outside watching the parade instead of cooking. My table paid $160.00 for the worst food we had ever had, at 7:20pm when my dinner came out I couldn 't even eat it... The Alfredo was cold, and a goup of noodles stuck together in a thick chunky cream sauce but yet they still charged me for it. So gross. The other tables with us suffered the same, big bill but cold trash food. We ended up having to go eat after we left here. If you ever want a way to torture someone.. definitely go to this place. We were just absolutely astonished at how terrible it was, we were tired and hungry and ignored.... had such a long drive on a school night... on empty bellies.... when we thought we had everything planned out to avoid something like this and they just didn 't give a ****."

Subway

Subway

660 W Main St Unit #5, 14009, Arcade, US, 14009-1096, United States

Sushi • Cafés • Asiatic • Italian


"Hands down my best Subway experience in 20 years. I’ve never left a subway, held onto my receipt and said “I have to let them know how awesome they were”. That changed yesterday. A small town store, with a younger staff. With how things have been lately in this world my expectations weren’t very high. This crew forced me to eat crow. So polite, respectful, and something you don’t see much of they were knowledgeable on their products they offer. The young man told me all about the new sweet onion teriyaki chicken. They looked delicious but I was in the mood for a steak sub. I asked for onion and peppers to be placed on the sub before toasting. He suggested I add the chipotle sauce to make it their new Baja steak jack sub. I’m so glad I listened to him, it was delicious! The taller girl who cashed me out told me all about the new subs and the direction the company is headed. I got my drink and went to the bar height table. Not one dirty table and the drink bar was spotless. While finishing my last bite the youngest girl came out and asked if I’d mind her cleaning up the area. I said not at all and thanked her for asking. As I was getting ready to exit the location she stopped what she was doing and held the door open for me. I was stunned. If she continues to be respectful of others and goes out of her way to provide top notch customer service I see big things in her future. I work in the area and will return to this location only from now on. Y’all this young crew “understood the assignment”!"