Pine Island
The Jolly Onion

The Jolly Onion

625 Glenwood Rd, 10969, Pine Island, United States

Beer • Wine • Full • European


"My wife and I have enjoyed dining at the Jolly Onion for many years. We generally dine on weekdays. The German inspired food is always good quality, well prepared.This review is not about the food- it is about the service or lack thereof. We were a party of six, four adults and five and three year old on a Sunday. One of the nice things about the Jolly Onion is that it is the kid friendly. The place was more than half full and very noisy, it has the acoustics of a gym. We were seated and waited about ten minutes for our server to take our drink order. The drinks came and our orders were taken. Approximately 30 minutes later no food and no server. Finally I was able to gain her attention. I asked the status of our order the server left and returned very apologetic saying their wifi was down that is how kitchen received orders. The server said she would put the in with a rush. 30 minutes later no food. Finally food. Server still very apologetic offers free desserts. Happily accepted. Meanwhile the children had reached the limit of good behavior and are racing around our table. We were grateful that by now the restaurant had mostly emptied. Ok dessert are now ordered two came out ten minutes later another then five minutes the last. Meanwhile our completed dishes were left on the table with no one to take them away. The busboys who delivered our orders seemed to lack any concern about removing them and ignored a request for ketchup. Below the body of this review is the question whether to recommend this restaurant the answer is yes with this caveat beware the service can be awful."