"My family and I have been coming to nattys for almost 3 years and been having Nick as our server, but he has recently found a new job. Which we are happy for him, but ever since he left the service has gone downhill. Today was the last straw, as the server took forever to get my husband another drink. He only had 4 tables including us. I get he’s fairly new, but he could’ve asked the bartender for help. My husband finally asked for another beer, and we asked to be closed out. He ranged it in and closed us out and waited 30 minutes didn’t get the beer. Went up to the bar to ask the bartender to void the beer we didn’t receive. He got the the clip board and threw it where they place the drinks for the servers and told me our server will take care of it when he’s not busy. The bartender said under his breath that he was going to go get it. He was very upset. The server finally went to get our check to fix it, but the fixing took forever. What I couldn’t stand was the rudeness of the bartender. I’m a server myself, which I understand the overwhelming aspect of serving, but the rudeness and no communication is what just ruined it. Hopefully they hire better people that actually care and aren’t rude. 11/16/2023 went at 11am."
