"I ordered from this restaurant via Uber Eats, and surprisingly, the issue I encountered had nothing to do with the delivery service. This was the second time I faced the same problem, so I decided to call the restaurant directly for clarification. I realize I should have given them another chance, as everyone makes mistakes. After receiving my order, I called to ask about the portion size of their fries, which cost $5.50. Both times I've ordered, I received a small amount of fries in a bag. In my previous two orders, the fries came in a full take-out container.
When I called, the person who answered had to consult with the manager, who couldn't confirm whether the fries were supposed to be served in a bag or a container. When I pointed out the inconsistency in serving sizes for the same price, the manager blamed the new owners, although I'm not sure if that was a valid excuse. I wasn't asking for a refund; I simply wanted some clarification. Since they couldn't provide that, I’m hesitant to spend another $5.50 just to find out. The rest of the food was fine, though."
