"I wish I'd have read the reviews prior to ordering. First off, the cook was cooking without a hair net or ball cap. Then, he had a sweat rag on the counter next to him which he used and handled while cooking. Then I watched the counter person drop ketchup packets on the dirty floor and put them back in the box under the counter where they were stored. Then, after standing in a 3 person line for 15 minutes, the guy wearing a general manager shirt came out of the office and without a hairnet or washing his hands, started serving meals. All that on top of a dirty store, and a team dumping stuff into the floor drains. I threw my meal away and will NEVER come back to this location. It's a shame because I eat Bushs chicken every week at the bitters rd. location without ANY issues"