"We usually order delivery from this location through UberEats because they have the best and most consistent red sauce of all of the nearby locations.For about a year, I would add a note asking the restaurant to please add and charge for 1 pint of red sauce, and they would add the charge to our order and send us a pint of a red sauce.For the last few months, though, they completely ignore the request, and still refuse to add the item to their menu for users to simply select and pay for a pint of red sauce. I even added “…or one 1/2 pint of red sauce if 1 pint is not an option…” to our most recent order. But no red sauce to be seen.When I request to add and be charged for the pint, I also add that, “if not possible, please give all red sauce instead of green sauce. No green sauce please.” However, I still somehow end up with 3 tiny red sauce cups and a bunch of tiny green sauce cups.It’s frustrating that they won’t add the item to the menu, but they also won’t honor the special request anymore, despite honoring it for a year.Additionally, their rolled tacos have been absolutely disgusting the last five times we’ve ordered. Overcooked in old oil that clearly needed to be changed, so the meat is mostly cooked out, and what remained was dry and hard, and the entire thing tastes like nasty oil.I think we will have to order from a different location, like the one on Broadway. Their red sauce is slightly different, but I bet they wouldn’t pass up the opportunity to sell me $6 of red sauce, making what is likely a $5.50 profit, at the very least.Get it together, management. You’re quite a disappointment at this point."
