"Caitlin, the waitress at 110 Athol, is quite obviously in dire need of mental health assistance and/or guidance toward the drug recovery system because that girl is not well. Athol 110 Human Resources, if you 're seeing this, please reach out to Caitlin!! We sat for just shy of 3 hours watching this girl run around, strung out, having a mental breakdown while we were trying to get some service in an almost empty restaurant. From the time we sat down until we left, we spent our time just waiting for her. We waited close to 20 minutes for her to even acknowledge us when we sat down. She sped us through an initial drink order while making it known that we were wasting her time. 20 minutes later we finally got drinks. Then we sat and sat and sat while waiting to order. When we finally got out food, it was quite literally burnt and tasted like leather. Send it back and only got 1/3 of that meal. Didn 't get anything else until well after everyone else had finished their meals and continues to sit and wait and wait. Everytime we would try to communicate with her (place drink order, meal order, pay our bill) she would make it quite known that she was irritated to have to waste time talking to us. The entire time, we are watching Caitlin get more and more strung out while running around having an open mental breakdown around the restaurant after disappearing for long stretches of time. Quite literally every single one of her other tables experienced the same thing. The other tables were trying to pay their bills with other staff, including even asking her if they could just pay with the girl at the bar before being told to just wait . One older male stood next to his table and waited absurdly long and still wasn 't even acknowledged by Caitlin, another staff member had to assist him. I 'm aware that sometimes those experiencing active drug addiction are uncontrollable with their emotions but I definitely wasn 't expecting her to call me dumb when I asked about out lackluster service before continuing to yelling unintelligible and extremely offensive remarks in front of a child. Immediately after this, she flailed over to the manager and told him a completely different, drug/mental breakdown-fueled rambling of her series of events. We spoke with the manager and she came back immediately after he left and made sure to call us dumb again in front of a 4 year old child and continuing to ramble.These were just a few blips of our experience, I feel like I could write a novel after tonight to warn others...Caitlin, if you are seeing this, please seek help sweetheart. It 's truly sad to watch someone so young struggling so much mentally with no assistance. Although our service was BEYOND terrible, its truly just sad to see someone in the throws of addiction and I hope that HR or management can get her the help she obviously needs. Praying for you and sending love your way, Caitlin?"
