"Pizza came uncut. I called and asked to talk to the manager but was placed on hold. Called back, got ahold of Anna who said she was the manager and asked how to fix the issue. She was rude, interrupted then hung up on me. I called back and was one again treated rudely, she said she could give me a credit. At this point I didn 't want credit. I wanted a refund, She lied several times to me and hung up the phone. While I was on the phone my son decided to cut the pizza anyway but found a SCREW in the pizza crust. I called back and asked for the owner. They said they would not tell me and that I was Just one customer. I called back again and they refused to even answer the phone. I hope the owner sees this because when I called back I got the voicemail saying they were closed at 7:30 (recording said they closed at 9). They were willing to give up business rather than answer a customer service issue. Thank God one of my kids didn 't eat that screw!"
