14" Buffalo Chicken Pizza
Brothers Pizzeria

Brothers Pizzeria

7575 S Rainbow Blvd STE 104 Las Vegas, NV 89139-5480, United States

Pizza • Burgers • Italian • Pizzeria


"I wish i could put 0 stars on this review. I ordered a delivery order through their website. Shortly after i got texts saying door dash is delivering order. I understand places that use third party delivery service to help grow business. Where it started going wrong was when i got text messages from door dash saying my order was cancelled. After calling the store they were unable to provide a straight answer on where the order went. The door dasher picked up the order then canceled it on door dash side. Brothers pizza said order was not canceled and could not find order. They also refused to remake order without additional payment. After several phone calls to the store they were unable to come up with a solution. I drove down to the store myself and spoke with cashier amber and store manager artee. I was on the phone with artee and was told he wasn't able to do anything to compensate and door dash was responsible for the refund. As a store, they are held responsible to make sure the correct pick up person is getting the correct order and orders are being delivered. After leaving the restaurant without a refund or food that was paid for, i called door dash customer service and after going back and forth for an hour it came up as the restraunt was responsible for the refund. I have tried calling the store back to ask where the refund is but no one was answering the phone. I am never coming back here again as they do not have any idea what good customer service and are just trying to take peoples money with no service in return"