"Basic room two queen beds, comfortable. Fairly nice room with a pretty good view. I felt that the surfaces were not very clean.My biggest issue is when you check in, the lines are extremely long , because we did not know our way around, we parked in the garage that led us to the Havana check in, if you do not know your way around which we did not, there is a lot of walking. Feels like miles. I still don't know if there is a parking garage for Chelsea or where we should have parked to make it a little easier and not have to tack on a half hour to get to our other activities that were planned, Not a whole lot of staff to help you get around. However, the security guards were fantastic. When you ask them questions, they are so helpful!Also if you need to call the front desk you cannot get them. You have to go through the whole entire process as if you were making a reservation. If you forgot to bring something you're out of luck, you have to use the vending machine and give them your credit card, which I think is pretty ridiculous. So much for human interaction, for us It's pretty hard getting used to that . I personally think every hotel should have a front desk staff with easy access to speak to at any time of their stay.If we ever decide to go back we wouldn't mind staying at Tropicana we just have to figure out what is closest to the casino, oh, and not need anything."
