"I order from this restaurant because I genuinely enjoy their food. However, tonight's experience was frustrating. I placed my order and it took an hour and twenty minutes to arrive. When it finally got here, I realized they forgot something from my order. I called back, and after another hour, they finally brought what was missing. But when I inquired about where it was left, they mistakenly gave me an address that wasn’t even mine! I corrected them, and the person on the other end said it was left at a house several doors down from me. They asked if I could go pick it up, so I did, only to find that the food was ice cold. Who knows how long it had been sitting there? The customer service was quite disappointing, and while I love the food, this experience has left me unhappy."