"I found it incredibly frustrating to be waiting in the restaurant while my dinner guests were in the lounge, and we never managed to connect. When I checked in, my reservation had mysteriously disappeared. Upon arriving, my guests were informed that there were no reservations, leaving them to wait for me at the bar while I remained at the restaurant. I sat there for almost two hours with only ten other people in the place. My guests were so concerned about my absence that they ended up calling the hospital and 9-1-1, as they knew I wouldn't leave them hanging. Despite their reassurance that there were no reservations, the bartender failed to communicate with the servers to see if someone was waiting for me."
