"Hello,I 'm really really disappointed on the services and our meal today, location 1320 El Paseo de Saratoga, San Jose, CA 95130, My wife went over to panda today to grab dinner she had the worst experience ever, the person serving was rushing her demanding her second entre saying anything else anything else anything else my wife said hey there 's no body behind me what 's the rush, and the person completely ignored her and moved away. She then called me to ask me what I wanted while she was getting her plate served. I wanted to try a new special, so I asked for that. And the person behind told what do you want, anything else while she was on the phone with me, They rushed her to the cashier, she also asked for broccoli beef as well while she was paying cashier told , You waiting on cream cheese ragoons. My wife said no I asked for broccoli beef, there was broccoli beef on the dish and also it 's on the box B1, why are they asking her if she is waiting for creemecheese ragoons. Then they asked her to pay, $30 dollars didn 't offer her any drinks nor to make a donation. Yes, a donation is part of the 5 demands that panda asks for a cashier. As I worked at panda for 3 years as chef/ lead, under Cris,Fady Nina, and Ignacio aka nacho one of the regional chefs my locations were the valley fair mall, Campbell location north and 1st oakridge mall, and others . Panda is and will be one of my faves. But the way she came back almost crying for the poor quality and services is not right. She didn 't get any receipt of the order. No sauces, no utensils, and to top it off, I open the plate half my chowmein is uncooked her broccoli is hard to bite. This was my worst plate ever. I don 't like to make complaints, but Panda, you let me down. I would like to receive some sort off recompense or an apology, I wish I could attach the pics here. Please contact me back I 'm frustrated and angry this was in fact the worst experience ever."