"I went to pick up my order and was disappointed to find a stale roll for my hoagie and a wrap that had ingredients on it that I specifically requested to be removed. They reluctantly remade the wrap for me, but tried to convince me to take the incorrect one instead. When I got home, the chicken in my meal was like rubber and had a strange smell. I won't be returning. This place used to be fantastic a few years ago, but it’s been a letdown since then. This is now the third time I’ve experienced incorrect orders and poor-quality food."