"The staff member was very nice, but unfortunately, I had a disappointing experience. I ordered a sandwich and asked for white sauce and hot sauce, which she said she would include in the bag. However, when I went across the street to eat with my family, I realized she forgot to add them. I went back twice, and on my second visit, she tried to charge me for the white sauce. I expressed my frustration, saying I wasn't able to enjoy my meal with my family because of the mistakes. Additionally, the bread was stale, and the total cost was $26. I could have gone to LongHorn instead and had a steak, baked potato, and salad. Overall, it was a very frustrating experience."