2 Scoop Sundae
Baskin-robbins

Baskin-robbins

424 S Main St, Orange I-92868, United States, 92868-3824

Grocery • American • Catering • Ice Cream


"So I went and got my yearly Peanut Butter and chocolate milk shake thick. Mmmm I hate how pricey they are these days but I Am a sucker for at least 1a year. I can make them myself but I usually want one when it 's extra hot and I 'm running around doing errands and what not. I 'm always in this area but have yet to go to this location for my shake. Well I know now I wasn 't missing anything. The guy who is working right now I didn 't catch his name in his early 20 's dark hair and glasses is anything but customer service oriented. It was like awkward af trying to just do basic communication w him, I was annoyed at first because he came off extremely rude, I asked for my shake on thicker side not in watery side...he said ok watery side( ok he didn 't hear me so I said no on thicker side...no biggie easy enough) but then he seemed puzzled about this. I just let him do his thing but first bothered him about s restroom (I 'm ubering and need to use it while I can) do you guys have a restroom I can use please? He says nothing and just points down the hall with his hand and finger .. I said. Umm ok thank you when I turned down the hall and resched the bathroom he held only his hand out with the key on a blue cloth like string with the bathroom key on it. I took the key and the. Just some my head because it was so abnormal for a place to have employees with this behavior I mean he isn 't big on human interaction.Then I asked for whip cream on my shake which Baskin Robbins you should just include and not charge extra for because these shakes are ridiculously priced anyhow and have been for years. And if I 'm going to pay this much for a treat I 'd like to at least not have to worry someone spit in it ....at the very very least they should come with that peace of mind !!!!! UghI just want to. clarify the shake was wonderful and no issues with restaurant cleanliness or appearance my 2 stars are because of the customer service ....had the shake been yuck it would have been 1 star."