"I really wanted to continue to have this be my neighborhood Chinese food spot, but the customer service is horrid.This last time ordering was the last straw. I ordered an X-large shrimp fried rice. I also asked for 6 plates and utensils. The lady said she couldn't give me so many plates for one order. I said it was an X-large. She said that even for X-large she couldn't, and that she could do 2 or 3 plates. Asked if I really think it could feed 6 people. I said it definitely has at least 6 servings, but I said to give me 3 then.I get home, and low and behold, there are only 2 plates, NO utensils, NO napkins, and NO sauces, and only 1 fortune cookie! It was the same thing the 3 previous times I ordered from here, but I still wanted to give them a chance. This is the cheapest Chinese place I have ever encountered.Every other place gives sauces without you having to ask, utensils, napkins, and at least 2/3 fortune cookies....even when I only order an X-large!!! You do have to ask for the plates separately, but I have yet to encounter a place that made a big deal about 6 plates.I'm officially sick of this place and their cheapness. Will have to make the extra travel time to #1 Chop Seuy on Irving Park and Keeler. They are not cheap with utensils, sauces, napkins, and are ok with you asking for plates...plus the customer service is way better."