25 Whole Wings
Nu Wave Fish Chicken

Nu Wave Fish Chicken

22883 Greenfield Road, Southfield, 48075, United States Of America

Fish • Seafood • Fast Food • Fish-chips


"I order 40 pieces of chicken on Christmas Eve for a Christmas party. When I arrived to pickup my order to my surprise instead of my order being in an aluminum pan it was in 2 styrofoam to go containers. I asked the cashier does that look like 40 whole wing chicken pieces to you that can’t be my order the containers look to small. There is no way 40 pieces of chicken can fit all in there. One container was smaller than the other. The cashier told me to count the chicken. I opened the containers but did not count the chicken at the register. I told the cashier I did not count the chicken but If you say it’s 40 whole wings then I will believe you. When I got home I transferred the chicken from the two styrofoam containers to one dish in preparation for the party. That’s when I counted the chicken and I was short 8 pieces of chicken. I called the 9 mile and Greenfield location where I got the chicken and told them I was shorted chicken. There was no debate or shock the same cashier (I recognized her voice) that I spoke to earlier about the order not looking right, Said just come up here with your receipt and we will give you the missing chicken. I drove back up there after putting the chicken back in the styrofoam to go containers that they gave me with receipt in hand. When I arrived they recognized me it was two girls one was the cashier the other girl hands you the order. They took my chicken and receipt to the cook and said she missing chicken with no hesitation he said ok and said I will have to put the missing chicken in another container. They had to put the missing chicken in another container because it would not have fit in the initial containers they gave me. This restaurant knowingly shorted me chicken and this is probably their practice. There is no telling how many other people they shorted that day or everyday. Had I not been going to a Christmas party and wanted the chicken in a festive container I would of never counted the chicken and in the past I’ve never counted chicken purchased from them, I would just start eating and I’m sure they are hoping people do that. Count your chicken because they short people. My 40 piece order I paid over $60 for was basically a 30 piece order had I not caught the error, you would think they would of gave me additional chicken for free for the inconvenience but nope they gave me the smallest pieces they could find to resolve the error. I’m never going f there again."