26-30 Person Party Bundle
Panda Express

Panda Express

21237 Rosedale, United States

Pizza • Lunch • Asian • Seafood


"The only reason I give it a two star is because of plenty of good past experiences. I was just here two weeks ago and had a great experience. But today I have no idea what was going on and went wrong with the current staff in there. Morrison was theone taking my order through the drive-through. Asked me to wait a second and over a minute later still didn?t say anything untilI said something and still told me to wait a second. When he finally was ready to take my order I ordered a plate with friedrice , orange chicken, and beef broccoli. For some reason he said two times half fried rice as the side to which I corrected himboth times. And then he said half fried rice, half chow mein. I had to sternly and clearly say ?no that is not what I ordered. Iwant a plate with just fried rice, orange chicken, and beef broccoli.? When I came to the window he gave me a plate of friedrice, super greens, beef broccoli and orange chicken. I showed him the receipt which even has the wrong order of what I said onit and gave him back the plate to tell him what I ordered. He came back with the food and all he did was put fried rice on topof the super greens. I picked up a piece of cabbage and showed him this isn?t what I ordered to which he said ? that?s with thebeef broccoli.? The beef broccoli does not come with cabbage, the super greens do. I gave him back the plate and told him tomake me a new, correct one. He brought it back and finally after all of that it was correct. Do not ever try to just coversomething up like that! You don?t know if people have food allergies. Someone could?ve been allergic to the cabbage and if theywould?ve ate that and had an anaphylactic shock you would?ve found yourself sued. Please train the staff correctly that iscurrently there today at 12:30 PM. This is ridiculous. I likely will never be coming back to this location!"

Panda Express

Panda Express

1170 Renaissance Pkwy, Rialto I-92376-2404, United States, 92377

Food • Cafés • Chinese • Chicken


"Went to the drive thru tonight for a three entree plate, was told to hold on a minute and i politely replied take your time , ...... that apparently was my first mistake. After about 3-4 minutes, girl asks what id like to order, as i proceed to tell her id like a three entree plate with all chowmein, her response was would you like chowmein or rice i repeated my order of chowmein, and then as i ordered two of the three items, i was told to hold on mid order. I then waited aboit 2-3 minutes, and a different girl then asked me what i wanted again. I repeated my order, again and finished with that will be all . Girl replied well if thats all, pull up . Irritated at this point but not yet mad, i finally got to the window, and asked what my total was, the girl responded... what did you order again, so for the third time i reapeated my order in clear detail. The girl then rolled her eyes at me and walked away and another female worker approached the window, and asked me for a fourth time what i ordered....i now asked to speak with the manager clearly being quite upset. Now here Liz the manager enters the story, when she came to the window i explained what had happened, and she responded ill see what i can do what did you order so i told her with a bit of irritation stating this would be my fifth time repeating my order, and i still have not been told my total, she then rolled her eyes at me and got an attitude and asked if the shrimp i ordered was honey walnut or spicy, with quite a smirk on her face as if she was intentionally trying to irritate me further. She then walked away and i waited for 5-6 maybe 7 minutes i then just drove off not even wanting the food anymore. This establishment has never been uphill so i cant say it went downhill, ever since Liz has been manager of this place, its nothing but constant attitude and horribly trained employee 's. Sad to say with the new wage increase, the owner will lose business more and more until this is resolved, either retrain Liz or find someone who 'll treat the consumer with respect and appreciation. Tonight was my last visit to that location."