"We used to love this place, and we used to go there all the time. Last Monday we had an awful experience. I thought about not writing anything, but they should definitely improve a few things so here we are. We waited for about one hour and a half to get something to drink ! The service was incredibly slow, but we were in good company so we weren’t too bothered abut that. We realized at the end of the night that we’ve been there for 4 hours!!! The tables around us haven’t been cleaned at all during our staying. When the bill came we thought it was too much according to what we ordered. So I asked the waiter for an itemized bill. He read the paper hand written in Thai by another waitress. The only check that we got was a series of numbers, so we had no way to see if it was correct. We paid. Nobody kept the receipt, but I went online to double check the prices. There’s no prices for the drinks, so I called. It turned out that we have been over charged for $50. We got food for a total of $85 (1 shrimp cake, 1 spring roll, 2 pad sew , 1 raw shrimps, 2 bowls of rice 1 curry) and drinks for $73 (1pitcher of IPA 1 lager and 4 Bangkok iced tea) We’ve been charged $208 tips. So unfair!!! So not professional!!! The owner wasn’t there that night, but these kind of things shouldn’t happen. We appreciated your business and we hope that in the future you will present a check understandable to people who don’t speak Thai."
