"During our holiday, my husband went to get ice cream for the kids before bedtime, wanting to support a local business. Unfortunately, he had to place his order multiple times because the staff kept forgetting it. At one point, they even took orders from customers behind him while ignoring his order. The staff was rude and seemed indifferent to the situation. My husband was gone for an hour, even though the shop is only 6 minutes away. By the time he returned, the Sundaes were completely melted and had Pecans on them that we never ordered. My daughter felt let down and refused to eat hers. It was an unpleasant experience when we were hoping for a relaxing holiday. However, my husband did want to mention that when he finally got his ice cream, it was actually quite good!"