"I am disappointed to say that we will not be returning to this restaurant after our experience on Sunday night, despite being loyal customers from the beginning. We arrived close to closing time, leaving us with limited choices of food that was both old and unappetizing. To make matters worse, when I went to pay at the register, I was charged the full price for the subpar food that my daughter and I attempted to eat. The bill came to $33.00 and some change, and to add insult to injury, a $6 tip was automatically included without my authorization. Previously, tipping was voluntary and the amount was left to the customer's discretion. I feel taken advantage of, especially considering the amount of money I have spent at this restaurant over the years. It is truly disappointing."
