"I visited this restaurant for the first time and ordered the chicken lettuce wraps, expecting a lighter dish with protein, veggies, and some hoisin sauce. To my surprise, the wraps arrived deep-fried, which I hadn't anticipated. When I pointed this out to the manager, she seemed indifferent, which really shocked me. I expressed my regret for choosing such a heavy meal and asked if I could substitute it for something else, but she refused. So, I ended up paying $11 for a dish I didn't even taste. This restaurant lacks professionalism and class, and it’s clear they don’t prioritize customer satisfaction. Nowhere on the menu does it indicate that the lettuce wraps are deep-fried, so how was I supposed to know? They can keep my $11—I won't be returning."
