"We usually eat at Carolina Tavern every month or two when we?re looking for something different from our usual local hangouts. It seems the last few times we?ve been that the service tends to get a little worse each time. Why we continue to keep returning is beyond me. Tonight seemed to be going good the first five minutes or so. We got our drinks pretty quickly and our order was taken really fast as well. I ordered the salad bar as my 2nd side item and finally had to go ask for a salad bowl after our server never returned. I retrieved my own silverware for the table, as that was never brought as promised either. Finally after a very long wait, and listening to another table complain about the hour spent waiting for their food, our food finally arrived, or some of it at least, delivered by another server. Our server never once came to check to see if we needed anything, or to see that my husband never received his meal, that my side was missing, or that my son was out of water. Nothing, never saw her. She was completely mia for 7-8 minutes and then when she resurfaced, she spent her time hugging one of the patrons at the bar. The only 2 tables she appeared to have were the two that waited forever for food. Then a manager came over and did apologize and said she would do what she could to discount our meal. She then added that the owner was on site and that she would try to talk to him but ?he really doesn?t like to hear me complain? ????? The owner never came by to discuss anything and she returned with our check, and our meal being discounted $12. I appreciate the discount and never asked for that. I would have rather had the owner at least come by to talk to us. We will now knock this one off of our list to ever give another chance. The owner doesn?t care enough to even give you 5 minutes of his time."
