4 Pc Chicken Strips
Farmer Boys

Farmer Boys

3452 University Ave Riverside, CA 92501-3327, United States

Cafés • Mexican • Fast Food • Vegetarian


"The restaurant was about 1/3 full and we waited 2-3 minutes in line to place our order. Nothing seemed a miss overall. My order was taken and I received the receipt at 9:46am. My wife and I ordered a hamburger, a BLT single piece of fish (this was myfirst time to Farmer Boys so I wanted to have a taste, which was included in the bill). We waited in the lobby with the flagnumber (40) in plain view. And we continued to wait, and wait. Other customers stood in line, ordered their food and left withtheir order, while we waited some more. At 10:26 (40 minutes after placing the order) I approached the service counter andrequested a refund. The manager promptly refunded my money while never offering an apology or expressing any kind of remorse forhaving taken more than 40 minutes to complete a 10 minute order. What did they do for 30 minutes with my ticket?! TheManagement's inability to control and supervise the employees and the product was a textbook demonstration of buffoonery inaction. Incompetence is the only descriptor that applies to this situation. This experience reflects poorly on the Farmer Boysname as well as on the community in which the operate. So I wasted an hour of my time with the Riverside Farmer Boys on thisday. I will try Farmer Boys again, but likely at another location. There are good restaurants in Riverside. This Farmer Boys isnot one of them. The lobby and exterior of the building was clean and orderly."

Farmer Boys

Farmer Boys

85 N Stephanie St, 89074, Henderson, United States

Burgers • American • Sandwiches • North American


"I wanted to try the new chicken sandwich I asked specifically for no mayo. Called up they told me to come back and they?ll remake my sandwich. Unfortunately when I get there they tell me they?re out of hamburger buns and they can?t remake my sandwich I say OK make me a breakfast platter if you have no hamburger buns. As I?m waiting I overhear conversation and come to realize they were out of hamburger patties they could?ve easily remade my chicken sandwich. This mayhem was allowed to go on because the manager was on the line in the back. When I asked the young man with a deer in the headlights look if there was a manager available he gave me the look that I knew all too well as someone that has dealt with bad managers. I asked to speak with them for a minute just to go over the miscommunication going on. I waited a few minutes for them to come from behind the kitchen Within a few seconds their voice elevated in volume and pitch. With a condescending tone they tried to explain away their lack of front of house management. At no point did this manager express any understanding for the mildly stressful experience. So I left the restaurant although having paid $10 more for a breakfast platter then the chicken sandwich combo. Unfortunately when I got home there was so much cinnamon on the breakfast platter I thought the eggs were burnt. But no they were black with cinnamon as well as the French toast. It was inedible. I called but was put on hold for seven minutes and then hung up on and when I called back a young employee was forced to dodge the responsibility of dealing with an unsatisfied customer in need of a refund. I left my phone number and my reasonable request to credit my card. I don?t expect a call."