"I have been reading the reviews and appreciate very much that Mr. Tran tries very hard to respond to customers who have complained about the quality of their pizza, and he genuinely offers to refund their money or comp them with another pizza. Therefore, I am writing this review with the hopes of helping him develop a better pizza. To be honest, I am from NY and have traveled to Italy very often, so Organic Pisa's veggie pie was very disappointing to me. It was quite doughy, had a lot of fresh toppings (almost like a salad) and was lacking in sauce. To me, a good pizza shouldn't have an overly thick crust (which needs to be crispy and just slightly charred on the bottom) and it needs a good balance of sauce and cheese to go along with cooked vegetables. Because this restaurant has so many good reviews, I guess people in this area like their pizza with the salad and the crust very doughy, so I wouldn't blame Mr. Tran for not wanting to change his technique. However, I really feel he could make a much better product, and should try watching some videos of how they do it in NYC. Best wishes for your continued success."
