"The food at this restaurant is fantastic, but the customer service could use some work. If you're looking to place a call-ahead order, be prepared for some challenges. They often have difficulty comprehending what you're ordering and typically only permit you to order the family meal over the phone. Even then, they often recommend that you come in person to place your order, which means it might not be ready when you arrive. Additionally, there have been occasions where they've abruptly hung up on customers, which is quite frustrating and does not reflect well on their service."
