"My friend and I ordered food, which arrived within 30-40 minutes of placing the order. However, the food was cold and dry, as if it had been sitting out all day. The ribs were extremely tough and unappetizing, as a fork couldn't even penetrate them. I ended up spending $50, and my card was accidentally charged twice. When I called to request a refund or some form of compensation, I was only offered $5. The staff was unprofessional, as all I could hear in the background were people yelling and arguing. They gave me every excuse as to why they couldn't issue a credit. While I didn't expect a full refund, I was hoping for at least a partial refund. They insisted that I return the food days later for a refund, which I found to be very odd and questionable. It made me wonder if they planned to serve the food to someone else."
