"I ordered my food at 5 o’clock and it said it was gonna be ready at 6 o’clock, I show up at 6, it’s packed, reminder it’s Christmas Day, so I walk in and people are standing around the front counter and I can tell they’re being absolutely horrendous towards the staff, complaining they’ve been waiting for 1 hour and 40 minutes, JUST A REMINDER ITS CHRISTMAS DAY, so around 15 minutes of waiting I couldn’t stand how people were talking to the staff, its ridiculous how these employees were working on Christmas Day when most restaurants aren’t, and these people were treating them like it was their fault their food wasn’t ready, in the 15 minutes I was sitting in there I think they got around 26 calls on top of trying to take care of let’s say 20 or something people standing in the restaurant, so I asked the guy at the front counter the progress on the order and he said they hadn’t even started yet so he said he’d call me when it was ready so an hour passes and he calls just like he said that my food was ready, and the crazy part is, the entire time this one staff member was being berated by about 5 people at one time he wasn’t the bit rude, he kept a polite tone, apologized, and estimated their wait time, these employees were working so hard for all these people and they barely got any respect, if you want an amazing experience and customer service not to mention the amazing food, come here, it’s better then any fast food restaurant you could ever go too"