"Ordered a $60 lunch order last week. When delivered, one sandwich was missing. It was a Philly cheesesteak hero that was $16+. When I called the deli, a woman insisted that she packed the bag herself and it was in the bag. It was not. I called the delivery driver, he insisted that the sandwich hadnt fallen out of the bag. Regardless I was still out a $16+ sandwich which was already a rip off. I called the deli back and was told if I wanted another sandwich, I'd have to pay for another one! So all in all, one of the worst customer services I'ver ever experienced!! I've been telling everyone about this deli and how poorly they treated a new customer. That was the first and last time I will ever order from this deli. What a shame too bc the food was delicious. Do not shop here unless you want to experience something similar!!"