"The trainers at this gym hound you, forcing you to join the gym but makes it damn difficult to cancel the membership. When you need to join, their trainers will call you everyday, (literally intimidate you they literally question your expenses! and they claim to take care of everything you need in the gym, they are available to meet anytime, multiple follow up voice mails and all but when you need to cancel, they are suddenly helpless. You can enroll online, but to cancel you need to cancel online, print the form and then mail the form to the head office. WHY???. What's worse, their IT is screwed up their reset password link is un clickable. I've been trying to create an online account for weeks now. When we can enroll online, why can't we cancel online? If you try to submit printed form at the gym, you'll be asked to send by mail only. It's obvious that they will make it easy to onboard and never let you discontinue membership and continue to charge you. Deceptive and inconvenient. Will not recommend!!!"
